{"id":72379,"date":"2026-02-01T08:42:56","date_gmt":"2026-02-01T06:42:56","guid":{"rendered":"https:\/\/lesvolcansnews.net\/2026\/02\/01\/masisi-a-kitshanga-les-agents-de-mobile-money-penalises-par-les-perturbations-du-reseau\/"},"modified":"2026-02-01T08:42:56","modified_gmt":"2026-02-01T06:42:56","slug":"masisi-a-kitshanga-les-agents-de-mobile-money-penalises-par-les-perturbations-du-reseau","status":"publish","type":"post","link":"https:\/\/lesvolcansnews.net\/?p=72379","title":{"rendered":"Masisi : \u00e0 Kitshanga, les agents de mobile money p\u00e9nalis\u00e9s par les perturbations du r\u00e9seau"},"content":{"rendered":"\n

Depuis plusieurs jours, une vive inqui\u00e9tude grandit au sein des op\u00e9rateurs de mobile money dans la cit\u00e9 de Kitshanga et ses environs, en chefferie de Bashali, territoire de Masisi. La quasi-totalit\u00e9 des r\u00e9seaux de t\u00e9l\u00e9communications est \u00e0 l\u2019arr\u00eat, paralysant les transactions financi\u00e8res et plusieurs activit\u00e9s \u00e9conomiques essentielles en cette p\u00e9riode de crise.<\/strong><\/p>\n\n\n\n

Depuis pr\u00e8s d\u2019une semaine, les r\u00e9seaux de t\u00e9l\u00e9communications sont fortement perturb\u00e9s dans plusieurs quartiers de la cit\u00e9 de Kitshanga et ses environs. Cette situation affecte gravement les services de mobile money, notamment Orange Money, Airtel Money et M-Pesa, qui sont d\u00e9sormais totalement \u00e0 l\u2019arr\u00eat.<\/p>\n\n\n\n

Les op\u00e9rateurs de mobile money, principaux acteurs du transfert et du retrait d\u2019argent dans la r\u00e9gion, d\u00e9noncent une situation qui compromet leur survie \u00e9conomique. Priv\u00e9s de leur principal moyen de subsistance, certains se retrouvent sans aucune activit\u00e9.<\/p>\n\n\n\n

“Apr\u00e8s la perturbation du r\u00e9seau, nos activit\u00e9s ne marchent plus. Le r\u00e9seau, c\u2019est ce qui nous faisait vivre. Les op\u00e9rations de d\u00e9p\u00f4t et de retrait ne fonctionnent plus. Cette perturbation dure depuis au moins une semaine, depuis mardi si je me souviens bien”, affirme Destin Chamukenge.<\/p>\n\n\n\n

Priv\u00e9 de son activit\u00e9 quotidienne, ce dernier affirme ne plus avoir aucune source de revenus :<\/p>\n\n\n\n

“C\u2019est le r\u00e9seau qui m\u2019occupait le plus. Pour le moment, je n\u2019ai aucun travail. Je reste seulement au quartier sans rien faire et je ne b\u00e9n\u00e9ficie de rien.”<\/p>\n\n\n\n

De son c\u00f4t\u00e9, Innocent Ndayosabye indique qu\u2019aucune alternative viable n\u2019existe pour faire face \u00e0 cette situation, signal\u00e9e sur l\u2019ensemble de la chefferie de Bashali. Selon lui, la coupure emp\u00eache de nombreux op\u00e9rateurs de subvenir aux besoins de leurs familles, alors que la majorit\u00e9 des activit\u00e9s \u00e9conomiques d\u00e9pend du r\u00e9seau de t\u00e9l\u00e9communications.<\/p>\n\n\n\n

“Nous pourrions nous d\u00e9placer pour chercher le r\u00e9seau ailleurs afin de travailler et nourrir nos familles, mais malheureusement, il n\u2019y a presque pas de r\u00e9seau dans les milieux qui nous entourent”, explique-t-il.<\/p>\n\n\n\n

Il ajoute :<\/p>\n\n\n\n

“\u00c0 la suite de cette perturbation du r\u00e9seau, nos familles sont en danger.”<\/p>\n\n\n\n

Face \u00e0 cette situation alarmante, les op\u00e9rateurs de mobile money appellent les autorit\u00e9s comp\u00e9tentes et les responsables des entreprises de t\u00e9l\u00e9communications \u00e0 s\u2019impliquer urgemment afin de r\u00e9tablir les r\u00e9seaux dans les plus brefs d\u00e9lais.<\/p>\n\n\n\n

Victoire Muliwavyo<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Depuis plusieurs jours, une vive inqui\u00e9tude grandit au sein des op\u00e9rateurs de mobile money dans la cit\u00e9 de Kitshanga et ses environs, en chefferie de Bashali, territoire de Masisi. La<\/p>\n","protected":false},"author":14,"featured_media":72378,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-72379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie"],"yoast_head":"\nMasisi : \u00e0 Kitshanga, les agents de mobile money p\u00e9nalis\u00e9s par les perturbations du r\u00e9seau - LES VOLCANS NEWS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lesvolcansnews.net\/?p=72379\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Masisi : \u00e0 Kitshanga, les agents de mobile money p\u00e9nalis\u00e9s par les perturbations du r\u00e9seau - LES VOLCANS NEWS\" \/>\n<meta property=\"og:description\" content=\"Depuis plusieurs jours, une vive inqui\u00e9tude grandit au sein des op\u00e9rateurs de mobile money dans la cit\u00e9 de Kitshanga et ses environs, en chefferie de Bashali, territoire de Masisi. 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