Les op\u00e9rations de d\u00e9livrance des passeports biom\u00e9triques \u00e0 Beni, dans l\u2019est de la R\u00e9publique d\u00e9mocratique du Congo, sont perturb\u00e9es par des lenteurs, des files interminables et des accusations de frais additionnels exig\u00e9s aux demandeurs, selon plusieurs t\u00e9moignages recueillis sur place.<\/strong><\/p>\n\n\n\nJack, un demandeur rencontr\u00e9 devant le centre mobile de capture, affirme que les co\u00fbts annonc\u00e9s officiellement ne correspondent pas \u00e0 la r\u00e9alit\u00e9 du terrain.<\/p>\n\n\n\n
\u00ab Je suis l\u2019un des citoyens qui cherchent \u00e0 obtenir un passeport \u00e0 Beni, et je suis profond\u00e9ment constern\u00e9 par la mani\u00e8re dont les d\u00e9marches se d\u00e9roulent \u00bb, a-t-il d\u00e9clar\u00e9.<\/p>\n\n\n\n
Le gouvernement avait annonc\u00e9 un tarif de 75 dollars pour le passeport congolais, mais selon Jack, la proc\u00e9dure aupr\u00e8s de la banque charg\u00e9e de recevoir les paiements s\u2019op\u00e8re \u00ab avec une lenteur excessive \u00bb, poussant certains demandeurs \u00e0 payer \u00ab jusqu\u2019\u00e0 80 dollars pour acc\u00e9l\u00e9rer le processus \u00bb.<\/p>\n\n\n\n
Il affirme \u00e9galement que l\u2019Agence nationale de renseignements (ANR) demanderait \u00ab 20 dollars pour la signature de la demande et la validation du dossier \u00bb.<\/p>\n\n\n\n
\u00ab Avant m\u00eame d\u2019atteindre l\u2019\u00e9tape de la capture des donn\u00e9es, il faut d\u00e9j\u00e0 d\u00e9bourser au moins 100 dollars, sans compter les 30 dollars suppl\u00e9mentaires pour \u00eatre favoris\u00e9 \u00bb, ajoute-t-il.<\/p>\n\n\n\n
Plusieurs habitants du Nord-Kivu et du Sud-Kivu se rendent \u00e0 Beni pour l’obtention du document, mais \u00ab une fois arriv\u00e9s ici, tout se complique \u00bb, dit Jack, qui estime que \u00ab seuls les recommand\u00e9s ou ceux qui payent des sommes suppl\u00e9mentaires sont servis \u00bb.<\/p>\n\n\n\n
Il se dit particuli\u00e8rement pr\u00e9occup\u00e9 par la vuln\u00e9rabilit\u00e9 de certaines femmes face aux d\u00e9lais.<\/p>\n\n\n\n
\u00ab Il est alarmant de constater que certaines femmes, face \u00e0 la lenteur des proc\u00e9dures, se voient contraintes de recourir \u00e0 des moyens d\u00e9sesp\u00e9r\u00e9s pour survivre \u00e0 Beni \u00bb, assure-t-il, en appelant les autorit\u00e9s \u00e0 \u00ab r\u00e9tablir l\u2019ordre \u00bb.<\/p>\n\n\n\n
Les services concern\u00e9s n\u2019ont pas imm\u00e9diatement r\u00e9pondu aux demandes de commentaire sur ces all\u00e9gations.<\/p>\n\n\n\n
Les autorit\u00e9s locales assurent que l\u2019op\u00e9ration progresse<\/em><\/p>\n\n\n\nDe leur c\u00f4t\u00e9, les responsables du centre mobile affirment que les op\u00e9rations avancent \u00e0 un rythme soutenu. Lundi, un lot de 1 200 passeports, correspondant \u00e0 la troisi\u00e8me livraison, a \u00e9t\u00e9 remis aux demandeurs \u00e0 Beni, un mois apr\u00e8s le lancement officiel des captures par le gouverneur militaire du Nord-Kivu, le g\u00e9n\u00e9ral-major \u00c9variste Kakule Somo.<\/p>\n\n\n\n
\u00ab Comme tu le vois, nous sommes en train de livrer le troisi\u00e8me lot des passeports, compos\u00e9 de 1 200 pi\u00e8ces. Je dois vous avouer que le travail \u00e9volue normalement \u00bb, a d\u00e9clar\u00e9 Anselme Mponge Katanda, chef du centre mobile de capture \u00e0 Beni.<\/p>\n\n\n\n
\u00ab Mon \u00e9quipe travaille de 8h \u00e0 21h, du lundi au dimanche sans repos, parce que nous devons nous rassurer que chaque demandeur identifi\u00e9 soit captur\u00e9 et re\u00e7oive son passeport ici \u00e0 Beni. Nous saluons la patience des demandeurs qui voulaient tous \u00eatre captur\u00e9s en m\u00eame temps, alors que c\u2019est impossible \u00bb, a-t-il ajout\u00e9.<\/p>\n\n\n\n
Selon lui, plus de 2 500 demandes ont d\u00e9j\u00e0 \u00e9t\u00e9 captur\u00e9es en moins d\u2019un mois, malgr\u00e9 l\u2019afflux continu des citoyens cherchant \u00e0 obtenir ce document officiel.<\/p>\n\n\n\n
Les op\u00e9rations devraient se poursuivre dans les prochaines semaines, alors que la demande reste particuli\u00e8rement \u00e9lev\u00e9e dans la r\u00e9gion.<\/p>\n\n\n\n
La r\u00e9daction<\/p>\n","protected":false},"excerpt":{"rendered":"
Les op\u00e9rations de d\u00e9livrance des passeports biom\u00e9triques \u00e0 Beni, dans l\u2019est de la R\u00e9publique d\u00e9mocratique du Congo, sont perturb\u00e9es par des lenteurs, des files interminables et des accusations de frais<\/p>\n","protected":false},"author":14,"featured_media":71035,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-71036","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite"],"yoast_head":"\n
Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lesvolcansnews.net\/?p=71036\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS\" \/>\n<meta property=\"og:description\" content=\"Les op\u00e9rations de d\u00e9livrance des passeports biom\u00e9triques \u00e0 Beni, dans l\u2019est de la R\u00e9publique d\u00e9mocratique du Congo, sont perturb\u00e9es par des lenteurs, des files interminables et des accusations de frais\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lesvolcansnews.net\/?p=71036\" \/>\n<meta property=\"og:site_name\" content=\"LES VOLCANS NEWS\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-01T10:30:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"R\u00e9daction - Les Volcans News\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"R\u00e9daction - Les Volcans News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036\"},\"author\":{\"name\":\"R\u00e9daction - Les Volcans News\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/#\\\/schema\\\/person\\\/82c8bed2e77879ecf6cca63441f57354\"},\"headline\":\"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts\",\"datePublished\":\"2025-12-01T10:30:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036\"},\"wordCount\":560,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/lesvolcansnews.net\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg\",\"articleSection\":[\"ACTUALIT\u00c9\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036\",\"url\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036\",\"name\":\"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/lesvolcansnews.net\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg\",\"datePublished\":\"2025-12-01T10:30:08+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/#\\\/schema\\\/person\\\/82c8bed2e77879ecf6cca63441f57354\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#primaryimage\",\"url\":\"https:\\\/\\\/lesvolcansnews.net\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg\",\"contentUrl\":\"https:\\\/\\\/lesvolcansnews.net\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg\",\"width\":960,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/?p=71036#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/lesvolcansnews.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/#website\",\"url\":\"https:\\\/\\\/lesvolcansnews.net\\\/\",\"name\":\"LES VOLCANS NEWS\",\"description\":\"L'INFORMATION C'EST NOUS\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/lesvolcansnews.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/lesvolcansnews.net\\\/#\\\/schema\\\/person\\\/82c8bed2e77879ecf6cca63441f57354\",\"name\":\"R\u00e9daction - Les Volcans News\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g\",\"caption\":\"R\u00e9daction - Les Volcans News\"},\"url\":\"https:\\\/\\\/lesvolcansnews.net\\\/?author=14\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lesvolcansnews.net\/?p=71036","og_locale":"fr_FR","og_type":"article","og_title":"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS","og_description":"Les op\u00e9rations de d\u00e9livrance des passeports biom\u00e9triques \u00e0 Beni, dans l\u2019est de la R\u00e9publique d\u00e9mocratique du Congo, sont perturb\u00e9es par des lenteurs, des files interminables et des accusations de frais","og_url":"https:\/\/lesvolcansnews.net\/?p=71036","og_site_name":"LES VOLCANS NEWS","article_published_time":"2025-12-01T10:30:08+00:00","og_image":[{"width":960,"height":720,"url":"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg","type":"image\/jpeg"}],"author":"R\u00e9daction - Les Volcans News","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"R\u00e9daction - Les Volcans News","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/lesvolcansnews.net\/?p=71036#article","isPartOf":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036"},"author":{"name":"R\u00e9daction - Les Volcans News","@id":"https:\/\/lesvolcansnews.net\/#\/schema\/person\/82c8bed2e77879ecf6cca63441f57354"},"headline":"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts","datePublished":"2025-12-01T10:30:08+00:00","mainEntityOfPage":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036"},"wordCount":560,"commentCount":0,"image":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036#primaryimage"},"thumbnailUrl":"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg","articleSection":["ACTUALIT\u00c9"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/lesvolcansnews.net\/?p=71036#respond"]}]},{"@type":"WebPage","@id":"https:\/\/lesvolcansnews.net\/?p=71036","url":"https:\/\/lesvolcansnews.net\/?p=71036","name":"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts - LES VOLCANS NEWS","isPartOf":{"@id":"https:\/\/lesvolcansnews.net\/#website"},"primaryImageOfPage":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036#primaryimage"},"image":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036#primaryimage"},"thumbnailUrl":"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg","datePublished":"2025-12-01T10:30:08+00:00","author":{"@id":"https:\/\/lesvolcansnews.net\/#\/schema\/person\/82c8bed2e77879ecf6cca63441f57354"},"breadcrumb":{"@id":"https:\/\/lesvolcansnews.net\/?p=71036#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lesvolcansnews.net\/?p=71036"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/lesvolcansnews.net\/?p=71036#primaryimage","url":"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg","contentUrl":"https:\/\/lesvolcansnews.net\/wp-content\/uploads\/2025\/12\/Facebook_creation_9F5A2B0D-5D35-4421-A1B8-6C58A929B3A6.jpeg","width":960,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/lesvolcansnews.net\/?p=71036#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/lesvolcansnews.net\/"},{"@type":"ListItem","position":2,"name":"Nord-Kivu : l\u2019enr\u00f4lement pour les passeports biom\u00e9triques \u00e0 Beni frein\u00e9 par lenteurs et plaintes de surco\u00fbts"}]},{"@type":"WebSite","@id":"https:\/\/lesvolcansnews.net\/#website","url":"https:\/\/lesvolcansnews.net\/","name":"LES VOLCANS NEWS","description":"L'INFORMATION C'EST NOUS","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lesvolcansnews.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/lesvolcansnews.net\/#\/schema\/person\/82c8bed2e77879ecf6cca63441f57354","name":"R\u00e9daction - Les Volcans News","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8408942dd851e8a9c09f3d382a661bc05d2b3cd9002139bc1795b9528cdc6c80?s=96&d=mm&r=g","caption":"R\u00e9daction - Les Volcans News"},"url":"https:\/\/lesvolcansnews.net\/?author=14"}]}},"_links":{"self":[{"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/posts\/71036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=71036"}],"version-history":[{"count":0,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/posts\/71036\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=\/wp\/v2\/media\/71035"}],"wp:attachment":[{"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=71036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=71036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lesvolcansnews.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=71036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}